Center for Patient Safety Research and Practice

| Safety Culture Selected Publications

Patient Relationship Management: What the U.S. Healthcare System Can Learn from Other Industries. Poku MK, Behkami NA, Bates DW. J Gen Intern Med. 2017 Jan; 32(1): 101-104.

Discussion of "Attitude of physicians towards automatic alerting in computerized physician order entry systems". Bates DW, Baysari MT, Dugas M, Haefeli WE, Kushniruk AW, Lehmann CU, Liu J, Mantas J, Margolis A, Miyo K, Nohr C, Peleg M, de Quirós FG, Slight SP, Starmer J, Takabayashi K, Westbrook JI. Methods Inf Med. 2013;52(2):109-27. PMID: 23508343

Full disclosure and apology-an idea whose time has come. Leape LL. Physician Exec. 2006 Mar-Apr;32:11-14.

When things go wrong: responding to adverse events. A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors.

Patient Safety Leadership WalkRounds. Frankel A, Graydon-Baker E, Neppl C, Simmonds T, Gustafson M, Gandhi TK. Jt Comm J Qual Saf 2003 Jan;29(1):16-26.





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